Buyer Protection

Buyer protection ensures you get what you pay for. When something goes wrong with your eligible transactions, PayPal Buyer Protection has you covered. Get a full refund if an eligible order isn’t significantly as described, or doesn’t arrive at your doorstep.

Protected Transactions

We cover physical goods that are sold and shipped with proof of delivery from within the United States to buyers around the globe. We also cover intangible items (digital items and services) subject to the Intangible Goods Additional Requirements below within the United States to buyers around the globe. To help ensure you’re protected, provide compelling evidence to show the item was delivered or the purchase order was fulfilled.

Refunds For Incorrect Orders

If an order doesn’t arrive or match the seller’s description, we’ll reimburse the full cost for eligible purchases,ask seller for a refund is not done within max of 5 to 10 working days contact us.

24/7 Monitoring

We monitor transactions 24/7. So rest easy — even when you let your guard down, we won’t.You’re covered When transactions need only a login and password, you don’t expose bank details or card numbers. It’s an added layer of protection for your financial information.

Refunds

If an order doesn’t arrive or it doesn’t match the description, we’ll reimburse the full cost of eligible purchases plus original shipping.Any refunded amount will return to your PayPal balance, bank account or card, depending on how the payment was originally funded.

A safer choice at checkout.

Shop with confidence at your favorite store, and millions world wide PayPal covers you.